What is my domain user ID and password?
Your Health Science Center domain user ID and password are the same as your Health Science Center e-mail user ID and password. If you are not able to successfully sign in to the My Student Center, contact the IMS Help Desk at IMS-ServiceDesk@uthscsa.edu or 567-7777 or visit a Help Desk. Help Desks are located in Room 436L, and in the Briscoe Library on the 3rd Floor.
Can I register if I have a “hold”?
All registration holds must be cleared before you will be eligible to enroll via the Student Center self-service site. Contact the department listed in the Holds box at the upper right corner of the Student Center screen.
(NOTE: Some holds may not be able to be cleared immediately, so check your hold status as soon as possible.)
To check your holds, login to the My Student Center using your Health Science Center domain user ID and password. Then check the Tasks Tile.
Will I receive a bill for tuition and fees?
You will not receive a bill in the mail directly from the Bursar’s Office. The Bursar’s office will send an e-mail to all students following the close of Web Registration instructing you to check your account for the amount owed via the Student Center self-service site. It is your responsibility to make any efforts necessary to obtain your balance through the online Student Center and make payment or payment arrangements accordingly. If you have any questions about the billing process, contact the Bursar’s Office at 210-567-2556 or bursar4students@uthscsa.edu.
Failure to pay by the published deadline will make you subject to a $100 late fee. Failure to pay by the official census date will result in your being PERMANENTLY dropped from your classes. Check your respective school Academic Calendar to confirm your dates.
***Students that add/drop or late register must also check their bills online. Please allow the Bursar’s Office 24 hours following your add/drop or late registration to update your tuition and fees. Payment for added classes or late registration is due by the official census date. Check your respective school Academic Calendar to confirm your date. Failure to pay for late registration by the official census date will result in your being permanently dropped from your classes. ***
When is payment for tuition and fees due?
Tuition and fees must be paid by 4:30 p.m. (in person)/12:00 p.m. midnight (on-line) on the last business day BEFORE the official first day of class. Failure to pay by the published deadline will make you subject to a $100 late fee. Failure to pay by the official census date will result in your being permanently dropped from your classes. Check your respective school Academic Calendar to confirm your dates.
What if I qualify for a tuition waiver?
If you qualify for a tuition waiver that allows you to pay special tuition rates despite your residency status, you must provide appropriate documentation prior to the official first day of class. This includes, but is not limited to, Teaching/Research Assistant waivers and waivers associated with the military. Updates to your tuition and fees will not be made after the census date. . Check your respective school Academic Calendar to confirm your dates. Most tuition waivers, including those associated with designated teaching positions and military status, are managed by the Office of Financial Aid and Veteran’s Services website.
Do I have to confirm health insurance coverage EVERY semester/term?
Each term you must verify medical insurance coverage through My Student Center before you register online. You may confirm private coverage or opt for coverage through the university, in which case the appropriate fees will be assessed with your tuition and fees. If your insurance status, details, or needs change at any point during the term, it is your responsibility to report this. Once paid for via the university and the associated fees, the insurance fee is NON-REFUNDABLE.
My health insurance has changed in the middle of the term, who do I contact to report the change?
Contact the Office of Student Life at (210)567-2654 Room 314L MED.
How do I know what classes to take?
If you are uncertain which classes you are required to take for the semester, contact your department and/or academic advisor. They will assist you in choosing your classes.
How may I obtain verification of my enrollment?
The Health Science Center contracts with the National Student Clearinghouse (NSC) to provide free self-service official enrollment verifications to currently enrolled students. The service is available 24-hours a day, 7 days a week, and is supplied by the Health Science Center with enrollment data immediately following each official census date with updates approximately every 55 days.
For more information about obtaining a verification of enrollment, click here.
Questions/concerns regarding this document may be directed to the Health Science Center, Office of the Registrar at registrars@uthscsa.edu or 210-567-2621.
How do I obtain a copy of my Immunization Record when I was enrolled as a student?
Currently enrolled students can access their immunization record by accessing the Student Center. Log onto the University Portal (“Inside UTHSCSA”) using your Health Science Center domain user ID and password. Then click on the following links:
Student Administration>Self-Service>Student Center
The Immunization Record link is on the lower right hand corner.
Former students should contact the Student Health Center at 210-567-WELL (9355).
Who do I contact to obtain a copy of my Liability Insurance?
Contact your Dean’s office.
What is FERPA, and why is it important?
Family Educational Rights & Privacy Act (FERPA)
Students at the University of Texas Health Science Center – San Antonio have the right to confidentiality under the federal FERPA. Generally, no one outside of the institution shall have access to, nor will the institution disclose any information from student’s educational records without the student’s written consent. However, student education records may be released without written consent for legitimate educational interest. Legitimate educational interested is access to educational records by appropriate Health Science Center administrators, faculty members, staff members or contractors acting on behalf of the Health Science Center, who require such access in order to perform their legitimate educational and business purposes of the student or Health Science Center.
Only Directory information, as defined by the educational institution, may be released without the written authorization of the Student. FERPA allows, but does not mandate, the release of information classified as “directory information”. Directory Information as defined by UT Health Science Center includes:
name, address, telephone number, e-mail address; photograph; date and place of birth; major field of study; participation in officially recognized activities; dates of attendance; most recent previous educational institution attended; classification; degrees and awards received; date of graduation; and, enrollment status (undergraduate, graduate or professional; full-time or part-time)
Non-directory information is never released without the student’s written authorization. These items include, but are not limited to: student schedule and course enrollment, grade point average, academic standing, and grades earned.
How do I block the release of the information?
A student may withhold all or part of the directory information by making changes on the Student Portal (Inside UTHSCSA) or submitting a Change of Information form to the Office of the Registrar.
Where can I get my class schedule?
Class Schedules can be found on the Health Science Center website http://studentservices.uthscsa.edu/gi_schedules.aspx
Is there a cost for a transcript and how do I place an order?
Transcripts are $10.00 per transcript. For expedited shipping service via UPS/FEDEX/ DHL next business day, there is an additional $12.50 per address. The transcript will be produced within 1-2 business days (non-expedited). Transcripts are available for pick up after 10:00a.m. Photo identification is required for transcript pick-up. Written authorization from the student is required for transcript pick-up by an individual other than the student.
Transcript may be requested in person at the Office of the Registrar, by mail, or through the National Student Clearinghouse provided a HOLD has not been placed on your records.
- In Person:
Office of the Registrar is open Monday through Friday from 8:00 a.m. – 5:00 p.m. and is located in room 317L in the School of Medicine Building on the Joe R. and Teresa Lozano Long Campus (central campus). Payment accepted: cash, check or credit card.
- Mail:
HSC Transcript Request Form: To order a transcript(s) by mail, print, fully complete, and mail the Health Science Center Transcript Request Form along with a Check or Money order:
UT Health Science Center
Office of the Registrar – MSC 7702
7703 Floyd Curl Drive
San Antonio TX 78229-3900
- National Student Clearinghouse (online):The UT Health Science Center San Antonio has authorized the National Student Clearinghouse (NSC) to provide online transcript ordering service to current and former students for an additional fee. The service is available 24 hours a day, 7 days a week. After being ordered through the NSC, transcripts are then processed by the Health Science Center Office of the Registrar. Orders placed after regular working hours are processed the next business day. Online transcript requests submitted while the Health Science Center is closed for holidays will be processed in the order in which they were received when the Health Science Center Office of the Registrar reopens.The web site walks you through placing your order, including describing delivery options and all applicable fees. You can order as many transcripts as you like in a single session. To ensure confidentiality and to comply with federal regulations governing educational records, you must authenticate yourself. You will be presented with the Consent to Release form. You then have two options.
-
- Sign the consent form using your mouse as a virtual pen.
- Print, sign, and return the document to the NSC via mail, fax, or by scanning the document and forwarding by e-mail. The NSC address, fax, and e-mail information are located on the consent form itself. Do not return the consent form to the Health Science Center.
In addition to the convenience of credit card payment, the online service provides e-mail notifications once orders are received and processed by the Health Science Center Office of the Registrar. Credit cards are charged after the transcript(s) is sent.
How do I change my name?
Complete a Change of Information Form and provide the Office of the Registrar a copy of the legal name change document, such as an official marriage license, official adoption documents, official court order name change document, etc. This can be done in person at the Office of the Registrar on central campus or by mail.
How do I change my address and phone number?
Students can change their address and phone number by login to the University Portal (“Inside UTHSCSA”) or completing a Change of Information Form at the Office of the Registrar. Location: room 317L in the School of Medicine Building on the Joe R. and Teresa Lozano Long Campus (central campus).
How can I verify a Degree?
Degree Verification is handled by the National Student Clearinghouse website or by phone at 703-742-4200.
I have a licensure document that needs to be completed, to whom do I forward it?
If the licensure document requests name of student, degree awarded, date degree received and attendance dates, have the requestor submit the request to the National Student Clearinghouse website.
Otherwise, mail the document to:
UT Health Science Center
Office of the Registrar – MSC 7702
7703 Floyd Curl Drive
San Antonio TX 78229-3900
How can I obtain a copy of my diploma?
The Office of the Registrar does not provide copies of diplomas. A replacement diploma may be requested. Complete the Duplicate Diploma Request form. If your legal name has been changed since graduation, you must provide a copy of legal name change. The payment scale is as follows:
$50 for diploma/certificate – allow 3-4 weeks for delivery
$125 for diploma/certificate produced on a “rush” basis. This includes the cost of the diploma as well as expedites delivery, one week for processing.
What are the basic rules to establish Texas residency?
The Residency Questionnaire must be turned in prior to the census date of the term in order for a reclassification to be effective for that term.
The Office of the Registrar is guided by the Texas Education Code, the Rules and Regulation for Determining Residence Status of the Texas Higher Education Coordinating Board, and university regulations. Under the State statutes and regulations, a student is classified as a resident of Texas, non-resident, or foreign student.
- A resident is an individual who is either a U.S. citizen, national, permanent resident alien, or an alien who has been permitted by Congress to adopt the U.S. as her or his domicile while in the United States, and who has otherwise met the State requirements for establishing residency for tuition purposes.
- A non-resident is a citizen, national, or permanent resident of the U.S. or an alien who has been permitted by Congress to adopt the U.S. as her or his domicile while in this country, and who has not met the State’s requirement for establishing residency for tuition purposes.
- A foreign student is an alien who is not a permanent resident of the U.S. or has not been permitted by Congress to adopt the U.S. as her/his domicile.
Establishing residency is complex but they generally required that an independent individual (18 years of age or older) establish a domicile in Texas and reside in the State for a period of 12 months prior to the census date of the academic term in which the person is enrolled. For minors and dependents, the parents or court-appointed legal guardian must have established a domicile and meet the residency requirements. The minor or dependent must be eligible to be claimed by the parent or court-appointed legal guardian on their federal income tax.
An individual may also be classified as a Texas resident if the individual (1) graduated from a public or private high school or received the equivalent of a high school diploma in Texas, and (2) resided in Texas for at least three years as of the date the person graduated from high school or received the equivalent of a high school diploma, and (3) continuously resided in Texas for one year prior to the census date of the academic term in which the person is enrolled. An individual is classified as a Texas resident until the individual establishes a residence outside of the state of Texas.
The following visa holders are eligible to establish a domicile in the United States and have the same privilege of qualifying for Texas residency as U.S. citizens: A-1, A-2, A-3, E-1, E-2, G-1, G-2, G-3, G-4, G-5, H-1B, H-4, dependents of H-1B, I, K-1, K-2, K-3, K-4, L1a, L1b, L-2, NATO 1-7, O-1, O-2, O-3; dependents of O-1, R-1, R-2, V, OP-1, I-551, or I-688/A/B visas that have not expired. In order for these cardholders to be eligible for resident tuition, residency must be established.
An individual who is classified as a non-resident or foreign student may qualify, under certain exceptions, for resident tuition rates and other charges while continuing to be classified as a non-resident or a foreign student.